Flight Centre Travel Group

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About Flight Centre Travel Group

At Flight Centre we care about delivering amazing travel experiences. Our consultants are highly trained experts, dedicated to opening up the world for those who want to see.

The first Flight Centre store opened in Sydney in 1982, followed in the same year by a store in Melbourne and one in Brisbane. By 1988, the brand had grown to 50 stores and expansion has been constant ever since. Today, there are 689 Flight Centre stores in Australia. The bright red signage and iconic ‘Captain’, who has been the figurehead of the Flight Centre brand since 1988, combine to make Flight Centre one of Australia’s most recognised brands.

International expansion started in 1987, with the first overseas Flight Centre store opening in Auckland, New Zealand. Today the brand has more than 550 overseas stores spread across 10 countries, including New Zealand, the UK, South Africa, Canada, the USA (where it is spelt Flight Center), India (where it is known as Flight Shop), Singapore, China, Hong Kong and Dubai.

The Flight Centre brand includes specialist business travel consultants focused on business travel for small to medium enterprises with infrequent travel needs and a group travel consultants focused on managing all aspects of travel for groups of 10 or more people.

"What inspires me about my job is seeing the results. At the start it’s all about learning about consulting, but once you’ve nailed that, you start to see the bigger picture and the impact that you have on your customers’ lives, and in turn the impact that can have on your team’s success."
Laura Kennedy, 2014 Graduate
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What is it?

Flight Centre’s Retail Leadership Graduate Program is unlike any other on offer to University Graduates.
It is a structured and comprehensive 14 month program designed to provide future leaders with hands-on experience and understanding of the highly successful Flight Centre retail business model. You will enter the business as a Travel Sales Consultant and learn about all facets of retail sales, leadership and business management in the exciting travel industry. You will also have access to proven leaders to develop the skills required to run your very own retail business with an annual turnover of $6 million in as little as 12-18 months.
Some highlights of the program include:
  • Attend our annual Graduate networking event with some of Flight Centre's most successful leaders (including CEO and founder Skroo Turner)
  • Intensive training in professional sales, providing skills to lead teams to achieve their full potential and manage a successful business
  • Projects designed to take your business acumen to the next level, such as developing business plans and running sales meetings
  • Gaining your Certificate III in Tourism
  • Ongoing support from our sales experts, senior leadership and support teams to grow your business and commercial acumen


“The great thing about the Grad Program is that it’s very structured and set up to help you learn and become the best leader possible. You get opportunities to do projects, such as how to develop a business plan, run your own business meeting, set team goals and visions, and get the best out of the people you lead. It’s really about giving you the best possible skills to run your own business.”
Ashleigh Whelan, 2013 Graduate
"One of the highlights of the program was getting to meet and network with senior leaders – that was really awesome. When you start in a business you don’t usually have exposure to such influential people. That was a privilege and really exciting."
Jayde Berry, 2013 Graduate

What are the benefits?

As a participant in Flight Centre’s Retail Leadership Graduate Program you will have access to our senior Business Leaders and learn how to run your very own retail store capable of turning over in excess of $6 million, under the banner of one of the world’s most successful and well-recognised retail travel brands. From store leadership you will be on the right path to progress into an Area Leader or Nation Leader role across any of our profitable retail brands globally.
In terms of remuneration, during the program you will enjoy a base salary plus uncapped commissions on your sales, ensuring you are rewarded for your hard work. You will also have access to a $10,000 bursary paid out incrementally throughout the program, in recognition of reaching your milestones.
As an employee of Flight Centre, you can also take advantage of our world renowned benefits including:
  • Ongoing learning and professional development
  • Global mobility opportunities
  • Discounted travel
  • Additional leave for educational travel
  • Financial planning & discounted health insurance
  • Corporate health & wellbeing services


"I thought that being a Travel Consultant was going to be an exciting job – I mean who doesn’t want to plan people’s holidays? It’s something that’s exciting to sell. I was also attracted to working for such a global brand – everyone knows about Flight Centre – so I knew that there was always going to be opportunities within the company. I do love sales, it has its ups and downs but you get a rush from it!"
Laura Kennedy, 2013 Graduate

How do I apply?

Applications for Flight Centre’s Retail Leadership Graduate Program open in April 2016, with assessments centres being held in Brisbane, Sydney, Melbourne, Perth and Adelaide from late May 2016 to December 2016.
To check your eligibility for the program, and to submit an application, please visit the relevant link below: