Your new company
My client is a well-respected Australian Bank, and they are seeking a customer service officer to join their established Goulburn team.
Your new role
Reporting to the Banking Manager, you will be responsible for processing customer transnational banking needs, identifying customer need opportunities and referring more complex banking needs by arranging the appropriate contact with a specialist member of the team. You will support the Bank Manager/Assistant Bank Manager by completing delegated tasks and ensuring quality assurance standards are maintained within the position’s control.
What you'll need to succeed
Exceptional Customer Service Skills
Ability to adapt to a variety of customers’
Ability to prioritise competing tasks
Enjoy learning new processes and procedures
Enjoy working ethically and empathically
Excellent communicator - written and verbal
What you'll get in return
Long term contract
Career growth opportunity within the company
Flexible Hours - pick up as many hours as you choose
What you need to do now
If you're interested in this role, forward an up-to-date copy of your CV to Roxann.Bentley@hays.com.au [mailto:Roxann.Bentley@hays.com.au] .
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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