Dr Craig Hookham and Mrs Cahleen Hookham opened The Health Hub at Eaton Fair to the public on March 18.
They set out to create something that would challenge the way healthcare has previously been delivered in a primary care setting and create a new model of care.
This healthcare model is about providing personal, approachable, community-focused, affordable, innovative solutions delivered to the community in a boutique style environment that is comfortable, relaxing and healing.
"We want everyone who visits The Health Hub to feel welcomed and comfortable throughout their experience," Craig said.
"We have taken a holistic approach in looking after our patients and their families."
The Health Hub ensures whole of life health care as well as a full range of screening and preventative health services including:
- Maternity care
- Child health
- Adolescent health
- Sexual health including STI screening and pap smears
- Mental health
- Chronic disease management
- Skin checks and skin cancer excision
- Screening health checks
- Preventative health services with a focus on education and empowering you through knowledge
- Acute and emergency medicine
Other ancillary services:
- Chronic disease management with one-on-one time spent with a specific chronic disease management nurse
- Midwife Fiona will be available for your antenatal and postnatal support
- Health education including specialised classes and training sessions run regularly throughout the year
- Mental health
- Sexual health nurse (education, STI screening, pap smears)
- Baby massage classes
- Mums and bubs groups
- Seniors meet and greet groups including walking clubs
- Nutritional medicine by our integrative medical practitioner
- Travel medicine and travel immunisations
- Corporate services
- Cosmetic medicine provided by Gina from Fusion Aesthetics
- Chiropractic services by Back on Track Massage and Chiropractic
- Psychology by Heidi Welsh
- On-site pathology services
"We are different to your usual medical centre," Craig said.
"You will notice the difference from the minute you walk in the door."
"We can't wait for your children - all ages and varying development abilities - to experience our high tech interactive sensory playroom, which needs to be seen to be believed."
"We also have a resident 'hippopotamus' called Gloria - the kids will love her."
"She has been included in The Health Hub team to help calm children, help them heal and contribute to making the visit to the doctor an enjoyable one."
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"We have also catered for the adults - come and chill at the computer bar or continue to work while you wait for the doctor."
"Relax in the lounge area and feed your baby a bottle warmed in the bottle prep area."
"We have tried to think of what we would want as busy parents and designed it into the practice just for you."
The Health Hub team understand the role they play in the community and your life.
They see you at your best and at your worst. That's why they are dedicated to looking after you and your family throughout life from pregnancy to old age.
"We aim to provide a stable team so that you know us and we know you," Craig said.
"We love being actively involved in the community and working to improve the health outcomes of the community through education and by providing accessible care."
"We have a window display in the shopping centre that is used to educate and actively engage the community."
"We have some recent examples of this on our Facebook page - including our Easter, Anzac Day and Cystic Fibrosis window displays."
"We actively fundraise and recently raised money for the Motor Neurone Society."
Their last fundraiser was for Cystic Fibrosis 65 Roses Day on May 24.
"We educate the community about these diseases and help work together to help those in need," Craig said.
"We interact with the community in various ways."
"We provide a weekly midwife morning tea held every Friday morning."
"We hold baby massage classes and will soon be starting a senior meet and greet walking group."